SSA moves to full recovery of overpayments. This policy applies to all overpayments occurring after March 27th, 2025. The agency previously applied a 10 percent withholding on overpayments.
Social Security officials wave back some plans to conduct in-person verification
Social Security Administration revises proposed changes which would have forced some recipients to show their ID in person when seeking service.
In a announcement on Wednesday, officials said that people applying for Medicare, disability, and supplemental income assistance for the poor will not have to present their ID in person at the social security offices if they cannot use the online system.
Advocates for people with disabilities and seniors, as well lawmakers, expressed concern about the new rules. Last week, dozens of Democratic Members of Congress wrote agency leaders to ask them to reconsider this change. It would create “additional barriers” to people who are seeking assistance — especially those living far away from an office.
In a statement released on Wednesday, Lee Dudek said, “We are listening to our customers and Congress and updating our policies to improve customer service for the most vulnerable groups in our country.”
Since decades, the entire application for benefits can be completed by telephone.
Last week, Social Security announced that those who are unable to prove their identities online will be required by law to appear in person if they wish change direct deposit or seek benefits.
Dudek was appointed to the position by Trump. He said that the new policy was a way for him to achieve the goal of the Trump administration, which is protecting the benefits and eliminating waste.
Dudek stated in a press release that the agency had been using antiquated methods to prove identity for far too long. Social Security could better protect Americans and expedite service.
1. What changes are happening to Social Security overpayment recovery?
Starting March 27, 2025, the SSA will fully withhold benefits to recover overpayments, replacing the previous policy of withholding only 10%.
2. Will beneficiaries still need to verify their identity in person?
No. After backlash, the SSA reversed plans requiring in-person ID verification for Medicare, disability (SSDI), and Supplemental Security Income (SSI) applicants who cannot use the online system.
3. Who opposed the in-person verification rule?
Advocates for seniors and people with disabilities, along with Democratic lawmakers, argued it created unnecessary barriers—especially for those far from SSA offices.
4. What changes are still in effect for identity verification?
If someone cannot verify their identity online, they must visit an office to change direct deposit information or request replacement benefit payments.
5. Why is the SSA making these changes?
SSA Commissioner Lee Dudek (appointed by Trump) stated the updates aim to reduce fraud, modernize outdated systems, and speed up services while protecting benefits.
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